Bill Payment Information

Online Billpay

To register your account online or to pay your bill, visit www.paymyinframarkbill.com

Customer Support

For billing, service requests and other inquiries us the following:

General Customer Service Number: (281) 579-4500

Customer/Billing Inquiries Email: MUDCustomerService@inframark.com

For general phone inquiries, please contact Inframark Customer Service department Monday through Friday from 7:00 a.m. to 7:00 p. m., with the exception of holidays.

Our payment window hours are Monday through Friday from 7:30 a.m. to 5:00 p.m.

For after-hour emergencies, please contact Inframark Dispatch team at 281-398-8211.

Water Rate Info

Below shows the cumulative water rate schedule.
A copy of the current rate order is available from the Public Documents page.

11.50Minimum monthly charge per Equivalent Single Family Residential equivalent connection for water as determined by the District's engineer (includes first 5,000 gallons usage per User)
0.75Water rate per 1,000 gallons metered water for usage between 5,001 gallons and 12,000 gallons
1.25Water rate per 1,000 gallons metered water for usage over 12,000 gallons

Notice About Confidentiality of Customer Information

Chapter 182 of the Texas Utilities Code as amended in 2021 by House Bill 872 provides that a government-operated utility may not disclose personal information (customer's address, telephone number, and social security number) in a customer's account, or any information related to the volume or units of utility usage or amounts billed or collected for such utility usage, unless the customer elects to allow such information disclosed.

The Utilities Code requires the District to provide notice of the customer's right to allow disclosure of his or her information. Therefore, if you wish to allow disclosure of your personal information, please contact the District Operator, Inframark, via telephone at 281-579-4500 or via email at MUDCustomerService@Inframark.com so they can provide you a disclosure form for you to complete and return.

NOTE: The District is allowed to disclose information in a customer's account record to federal, state, or local government officials; to District employees, officials and operations personnel; to consumer reporting agencies; to a contractor or subcontractor approved by and providing services to the District, the state, a political subdivision of the state, or the United States; or to any other provider of utility services.


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The content contained in this website is provided by Ricewood Municipal Utility District for informal informational purposes only. This website and the information contained herein should not be relied upon or used as current information for the purposes of securities disclosure about the district, its financial condition, the bonds of the district, or property in the district. Persons should not rely upon information in this website when considering whether to buy, sell, or hold bonds issued by the district or whether to buy, sell, or hold property within the district. The district files official continuing disclosure information at least annually in accordance with the rules and regulations of the Securities and Exchange Commission and the Municipal Securities Rulemaking Board. All information contained herein speaks only as of the date indicated. The district assumes no duty to update any information in this website at any time.